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What's wrong with your Cuddeback?

Please select the item that most closely matches the problem with your product.

Select Problem Fault Code
Camera does not power up FC01
Camera does not advance to Stage 2 firmware FC02
User interface does not work FC03
Motion/heat sensor does not work FC04
Motion/heat sensor always ON FC05
Flash or Black Flash LEDs do not turn on FC06
Can't save images to memory card or internal memory FC07
Image quality is not acceptable FC08
Battery life is not good FC09
Camera stops operating after a period of time FC10
Cosmetic damage FC11
Camera locks up FC12
Other
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