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Notes:
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Reason:
Fault Code:
RMA Number:
Resolution:
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What's wrong with your Cuddeback?
Please select the item that most closely matches the problem with your product.
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Problem
Fault Code
Camera does not power up
FC01
Camera does not advance to Stage 2 firmware
FC02
User interface does not work
FC03
Motion/heat sensor does not work
FC04
Motion/heat sensor always ON
FC05
Flash or Black Flash LEDs do not turn on
FC06
Can't save images to memory card or internal memory
FC07
Image quality is not acceptable
FC08
Battery life is not good
FC09
Camera stops operating after a period of time
FC10
Cosmetic damage
FC11
Camera locks up
FC12
Other
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