Contact Cuddeback Support

Have a question or problem with a Cuddeback product? Complete this form to submit a question to Cuddeback support.

Please allow 1 to 2 business days for a reply.

If you haven't already, please visit the support section of our website for troubleshooting assistance.


If required, someone will call you between the hours of 8AM and 5PM CST Monday thru Friday. What is the best number and time to call?

Did you use our online or Trophy Room support tools?
Did you use the online product Troubleshooter?
Did you use the online Problem Image Chart?
Please attach a recent image from your camera. Diagnostic information is embedded into the image that can help us resolve your issue. Please send original Cuddeback images, do not compress or edit them.